How does Trend Micro ChainSafer evaluate the risks transactions?

Trend Micro ChainSafer is designed to protect your digital assets by evaluating the risks of your Web3 transactions through the use of its Transaction Risk Check feature. This feature combines data from various sources to assess the level of risk associated with your transactions. To enhance security, Trend Micro ChainSafer's reputation services collect and analyze malicious data, creating a safer transaction environment for you.

Where can I reach out to technical support?

If you need technical support, you can fill out the "Contact Us" form to leave your information and message. We will respond to your request as soon as possible and provide the assistance you need to resolve any technical issues you may be experiencing.

Where can I report a scam websites or smart contract addresses to Trend Micro ChainSafer?

If you want to report a suspicious website or smart contract address to Trend Micro ChainSafer you can use the "Report a Scam" feature on the website. This feature allows you to submit a suspicious URL or smart contract address along with additional information, which we will use to analyze the risk and help prevent others from falling victim to scams. The "Report a Scam" feature can be found at the top of the website.

What should I do if Trend Micro ChainSafer reports a scam in my transaction?

If the risk level reported by Trend Micro ChainSafer is "Fatal Risk" or "High Risk," we strongly recommend that you cancel the transaction. Even if the risk level is lower, we advise users to carefully review the information provided by Trend Micro ChainSafer and seek additional information online if any part of the transaction raises concerns.


It is important to note that you should not impulsively trade due to FOMO (fear of missing out). Take the time to thoroughly evaluate the transaction and make an informed decision. By using Trend Micro ChainSafer's Transaction Risk Check feature, you can better protect yourself from potential scams and ensure the safety of your assets.

How does the 'Transaction Risk Check' feature of Trend Micro ChainSafer work?

The Transaction Risk Check feature of ChainSafer evaluates the risks associated with users' transactions by using a combination of Web2 and Web3 protection measures. Web2 protection measures include Trend Micro Web Reputation Services, Trend Micro AI Scam Website Check, DNS Check, and HTTPS Certificate Check. These measures protect users from known threats on the internet and ensure that they are interacting with legitimate websites.


Web3 protection measures are specifically designed for blockchain transactions and include EOA/Smart Contract Blocklist and Transaction Scam Rule. By analyzing various factors such as the reputation of the recipient address, gas fees, and other relevant data, Trend Micro ChainSafer can provide users with a risk assessment of their transactions and alert them to potential risks.


Trend Micro ChainSafer's Transaction Risk Check feature uses multi-dimensional data for a comprehensive assessment, providing the highest level of protection. Future versions will continue to add more aspects to enhance the feature.

What is the 'Transaction Risk Check' feature of Trend Micro ChainSafer?

The Transaction Risk Check is a feature of Trend Micro ChainSafer that evaluates the risks associated with users' transactions on Web3 by integrating information from various sources. This feature is designed to help users make informed decisions about their transactions by providing a risk assessment of the transaction. By analyzing factors such as the reputation of the recipient address, the gas fees, and other relevant data, ChainSafer can alert users to potential risks and provide recommendations to help mitigate those risks.

Will Trend Micro ChainSafer move my assets?

No, Trend Micro ChainSafer will never move your assets. Our primary purpose is to provide transaction risk checks and alerts to help you make informed decisions when conducting transactions. We do not have the capability to move your assets or initiate transactions on your behalf. Our focus is solely on providing you with the necessary tools and information to make secure transactions on the blockchain.

What do the risk levels stand for?

ChainSafer categorizes risks into four levels:

  • Extreme Risk

When multiple dimensions reveal that an account, address, or URL is found on a known malicious list or when malicious behavior is clearly detected, proceeding with the transaction may cause severe losses for the user. We strongly advise against engaging in such transactions.

  • Medium Risk

Considering various dimensions, if multiple suspicious behaviors are detected, it implies that the transaction has a higher risk and is highly likely to result in user losses due to fraud. Please think twice and exercise caution before proceeding with such transactions.

  • Low Risk

Suspicious information is detected across various dimensions and usually doesn't imply high risk. However, there is still a chance of losses due to fraud. We recommend that users carefully examine the website and transaction details before proceeding.

  • No Detected Risk

As no known risks are identified across all dimensions, it suggests that the safety risk associated with such a transaction is minimal. Nonetheless, we encourage you to stay vigilant and ensure the security of the transaction.


Regardless of the risk level, we advise users to carefully review the information and seek additional information online if any part raises concerns. Do not impulsively trade due to FOMO.